Payments for Swingalytica subscriptions are processed by Paddle Payments Ltd. (The Academy, 42 Pearse Street, Dublin, D02 YX88, Ireland), our Merchant of Record. Paddle acts as the reseller of our products and services and is responsible for managing your payment and any associated refund requests.
All refund requests are handled in accordance with Paddle's Refund Policy. To request a refund, please contact us at support@swingalytica.com and we will work with Paddle to resolve your request promptly.
You may cancel your subscription at any time from your account settings. Cancellation takes effect at the end of the current billing period — you will not be charged again, and you retain access until the period ends.
Effective date: May 19, 2025, Germany